TESTIMONIALS
What Sellers and Buyers say about working with Frieda
“I am writing this to express my family’s great appreciation of Ms. Frieda Smart. My wife and myself have now worked with Frieda three times in purchasing and selling homes since the year 2000. Every experience has proven that not only is Ms. Smart a professional in every sense of the word, but, a caring and vivacious individual who has always exceeded our expectations in providing us sound and reasonable advice. My family unequivocally recommends any buyer or seller looking for an agent to interview her. I can say that we will never use anyone else. I congratulate the Metro-West office and Coldwell Banker in employing such a valuable asset”- Mr. Kupkovits
“My wife and I are first time home buyers that without Frieda would have pulled out of the market. We had to deal with some really ruff sellers and Frieda stuck with us night and day and made it a pleasant experience once again. We would like to commend her on her excellent knowledge, professionalism, making herself available night and day for questions, her get it done right the first time down to earth very friendly attitude. Again, me and my wife would like to make sure Frieda is recognized for going above and beyond what is asked of a realtor and now a friend!” – Mr. and Mrs. Bednarz
“My career requires me to relocate occasionally and the personal experience is quite traumatic when it occurs, especially to family members. I have dealt with several agents in my career and Frieda has clearly been the best and she represents your office and your brand quite well. My wife and I have been blessed to have her support.” “ Frieda chose customer service first. She recognized the urgency of our situation. She included my wife every stage and clearly understood how important that was to us. She did not attempt to sway us to her listings although it would have been tempting to do so. That demonstrates integrity and ethics…something that cannot be measured in numbers but is what I base 100% of my referral opinions on. She provided excellent advice relative to offer strategies. She ensured access to financing when my relocation company failed at a critical time. It should be noted that I chose Coldwell Banker’s mortgaging arm as a result of this…increasing your company’s revenue streams and client base. This would not have happened without Frieda’s direct involvement. She followed through on all open items. Again, this is a significant accomplishment considering the complexity of our situation. She emailed, texted or called whenever we needed her to and provided access to us at all times. In other words, she didn’t’ shut down after hours. She visited my office to sign papers on multiple occasions, making it easier on me. She never complained or made excuses. She calmly provided a creative solution to assist me when I left critical documents at home. She intervened, provided the replacement document immediately, and moved the process forward. My wife and I are aware that Frieda serves multiple clients. We were privileged, however, to be treated as her only one… We certainly appreciate the experience.” – Mr. Lukachinsky
“We just wanted to Thank You for all your help on picking out our home.” – Todd and Jane
“Thanks so very much for your generosity! We enjoyed working with you so very much.” – Marilyn
“Thank you so much for all the things that you send us!” – Dee
“Thanks for ‘pounding the pavement’ for us. We appreciate all of your hard work!” – Bruce and Zachary
“Frieda was unbelievable! We would have given up on looking for a house if she did not keep our spirits up. We loved Freida and will be using her again for our next move. She’s amazing! Thanks!” - Mr. and Mrs. Polak. Rated Frieda a 10/10 in a performance review
“Frieda is an outstanding sales associate! She is dedicated to her clients, then families and belongings. Frieda has been an important aspect in the lives of our family. She has helped us all (including parents and siblings) make a move and proceed to our futures with ease and love!”
– Mr. and Mrs. Baker. Rated Frieda a 10/10 in a performance review
“Frieda exceeded my very high expectations every step of the way. She deserves a million thank-yous and pats on the back! She blew me away from the way first meeting- the preparation, the personal service, the presentation of my house- all was outstanding.”- Ms. Guess Rated 10/10 in a performance review
“Frieda was outstanding. The sellers of the home we purchased said they liked Frieda better than their own realtor! She made the whole process fun and took the anxiety away with purchasing our first home. She was a ‘bulldog’ when she needed to be, but sweet and compassionate, as well. She always made us feel like we were her only customers- she would make time for us whenever we needed her. She was upfront and honest, offered her opinion when we asked, but let us make out own decisions. I would HIGHLY recommend Frieda to all potential home buyers. She even brought us a cooler of beer and wine coolers when we moved in!” - Mr. and Mrs. Summerfield Rated Frieda a 30/30 in a performance review
“Frieda was in a whole different league compared to our previous agents!” – Mr. Rasbka and Ms. Brooks. Rated Frieda a 10/10 in a performance review
“Frieda is the best. I believe that she sets an example that others should follow! I will miss her!” – Mr. and Mrs. Lane. Rated Frieda a 10/10 in a performance review
“Frieda’s photo should be next to the definition in the dictionary of ‘Realtor’. She busted her tail to get my house sold. I’d use her again without hesitation. I recommend her to everyone I know.” – Ms. Sharafinski. Rated Frieda a 10/10 in a performance review
“Frieda’s extra efforts in holding open houses caused a quick sale of our condo in a flat, crowded market. She also represented us at closing allowing us to leave for Montana as soon as possible.” – Mr. and Mrs. Stinnett. Rated Frieda a 10/10 in a performance review
“Frieda is the best realtor I have ever worked with. A++! She has awesome follow through.” – Mr. and Mrs. Fromm. Rated Frieda a 10/10 in a performance review
“Frieda was great to work with! She has such a positive energy!” - Mr. and Mrs. Kroeninger
Rated Frieda a 10/10 in a performance review
“I was very impressed with Frieda’s follow through and ‘won’t take no for an answer’ attitude!” – Mr. and Mrs. Schoner. Rated Frieda a 10/10 in a performance review
“We have been extremely happy with Freida. She is always pleasant, quick to respond to messages, accommodating to our schedule, thorough in her follow through…” – Mr. and Mrs. Shawhan Rated Frieda a 10/10 in a performance review
“ Frieda does her homework!” –Mrs. Weiss Gray. Rated Frieda a 10/10 in a performance review
“Wonderful, outstanding, hardworking, joy to work with- needs a raise! She’s great! – Mr. and Mrs. Baker. Rated Frieda a 10/10 in a performance review
“Frieda was great! We would recommend her to friends and family. Thank you.” –Mr. and Mrs. Bridges. Rated Frieda a 10/10 in a performance review
“Had an enjoyable experience. Working with Frieda is easy. She’s always on top of things and makes them happen.” – Mr. and Mrs. Nicholson Rated Frieda a 10/10 in a performance review
“Frieda did a good job!” – Mr. and Mrs. Viso. Rated Frieda a 10/10 in a performance review
“My wife and I are first time home buyers that without Frieda would have pulled out of the market. We had to deal with some really ruff sellers and Frieda stuck with us night and day and made it a pleasant experience once again. We would like to commend her on her excellent knowledge, professionalism, making herself available night and day for questions, her get it done right the first time down to earth very friendly attitude. Again, me and my wife would like to make sure Frieda is recognized for going above and beyond what is asked of a realtor and now a friend!” – Mr. and Mrs. Bednarz
“My career requires me to relocate occasionally and the personal experience is quite traumatic when it occurs, especially to family members. I have dealt with several agents in my career and Frieda has clearly been the best and she represents your office and your brand quite well. My wife and I have been blessed to have her support.” “ Frieda chose customer service first. She recognized the urgency of our situation. She included my wife every stage and clearly understood how important that was to us. She did not attempt to sway us to her listings although it would have been tempting to do so. That demonstrates integrity and ethics…something that cannot be measured in numbers but is what I base 100% of my referral opinions on. She provided excellent advice relative to offer strategies. She ensured access to financing when my relocation company failed at a critical time. It should be noted that I chose Coldwell Banker’s mortgaging arm as a result of this…increasing your company’s revenue streams and client base. This would not have happened without Frieda’s direct involvement. She followed through on all open items. Again, this is a significant accomplishment considering the complexity of our situation. She emailed, texted or called whenever we needed her to and provided access to us at all times. In other words, she didn’t’ shut down after hours. She visited my office to sign papers on multiple occasions, making it easier on me. She never complained or made excuses. She calmly provided a creative solution to assist me when I left critical documents at home. She intervened, provided the replacement document immediately, and moved the process forward. My wife and I are aware that Frieda serves multiple clients. We were privileged, however, to be treated as her only one… We certainly appreciate the experience.” – Mr. Lukachinsky
“We just wanted to Thank You for all your help on picking out our home.” – Todd and Jane
“Thanks so very much for your generosity! We enjoyed working with you so very much.” – Marilyn
“Thank you so much for all the things that you send us!” – Dee
“Thanks for ‘pounding the pavement’ for us. We appreciate all of your hard work!” – Bruce and Zachary
“Frieda was unbelievable! We would have given up on looking for a house if she did not keep our spirits up. We loved Freida and will be using her again for our next move. She’s amazing! Thanks!” - Mr. and Mrs. Polak. Rated Frieda a 10/10 in a performance review
“Frieda is an outstanding sales associate! She is dedicated to her clients, then families and belongings. Frieda has been an important aspect in the lives of our family. She has helped us all (including parents and siblings) make a move and proceed to our futures with ease and love!”
– Mr. and Mrs. Baker. Rated Frieda a 10/10 in a performance review
“Frieda exceeded my very high expectations every step of the way. She deserves a million thank-yous and pats on the back! She blew me away from the way first meeting- the preparation, the personal service, the presentation of my house- all was outstanding.”- Ms. Guess Rated 10/10 in a performance review
“Frieda was outstanding. The sellers of the home we purchased said they liked Frieda better than their own realtor! She made the whole process fun and took the anxiety away with purchasing our first home. She was a ‘bulldog’ when she needed to be, but sweet and compassionate, as well. She always made us feel like we were her only customers- she would make time for us whenever we needed her. She was upfront and honest, offered her opinion when we asked, but let us make out own decisions. I would HIGHLY recommend Frieda to all potential home buyers. She even brought us a cooler of beer and wine coolers when we moved in!” - Mr. and Mrs. Summerfield Rated Frieda a 30/30 in a performance review
“Frieda was in a whole different league compared to our previous agents!” – Mr. Rasbka and Ms. Brooks. Rated Frieda a 10/10 in a performance review
“Frieda is the best. I believe that she sets an example that others should follow! I will miss her!” – Mr. and Mrs. Lane. Rated Frieda a 10/10 in a performance review
“Frieda’s photo should be next to the definition in the dictionary of ‘Realtor’. She busted her tail to get my house sold. I’d use her again without hesitation. I recommend her to everyone I know.” – Ms. Sharafinski. Rated Frieda a 10/10 in a performance review
“Frieda’s extra efforts in holding open houses caused a quick sale of our condo in a flat, crowded market. She also represented us at closing allowing us to leave for Montana as soon as possible.” – Mr. and Mrs. Stinnett. Rated Frieda a 10/10 in a performance review
“Frieda is the best realtor I have ever worked with. A++! She has awesome follow through.” – Mr. and Mrs. Fromm. Rated Frieda a 10/10 in a performance review
“Frieda was great to work with! She has such a positive energy!” - Mr. and Mrs. Kroeninger
Rated Frieda a 10/10 in a performance review
“I was very impressed with Frieda’s follow through and ‘won’t take no for an answer’ attitude!” – Mr. and Mrs. Schoner. Rated Frieda a 10/10 in a performance review
“We have been extremely happy with Freida. She is always pleasant, quick to respond to messages, accommodating to our schedule, thorough in her follow through…” – Mr. and Mrs. Shawhan Rated Frieda a 10/10 in a performance review
“ Frieda does her homework!” –Mrs. Weiss Gray. Rated Frieda a 10/10 in a performance review
“Wonderful, outstanding, hardworking, joy to work with- needs a raise! She’s great! – Mr. and Mrs. Baker. Rated Frieda a 10/10 in a performance review
“Frieda was great! We would recommend her to friends and family. Thank you.” –Mr. and Mrs. Bridges. Rated Frieda a 10/10 in a performance review
“Had an enjoyable experience. Working with Frieda is easy. She’s always on top of things and makes them happen.” – Mr. and Mrs. Nicholson Rated Frieda a 10/10 in a performance review
“Frieda did a good job!” – Mr. and Mrs. Viso. Rated Frieda a 10/10 in a performance review
